Agil Telecom increases customer base by 30% and saves BRL 200,000 with Ascenty infrastructure 

About Agil Telecom

Agil Telecom is an innovative company in the communication technology sector. By offering voice, data and software solutions, the company meets the most stringent demands of the corporate and government markets.

With over 14 years in the industry, it stands out for its adaptability, quality and commitment to delivering services that generate savings and flexibility wherever its customers are located.

Challenges

Agil Telecom seeks to be a leader in efficient and reliable communications, delivering high-quality services and technological innovation to meet the growing demands of its customers. However, it faced some critical challenges:

. Frequent power outages interrupting operations;

. Communication bottlenecks impacting problem resolution speed;

. Solutions hosted by a company outside Brazil, which couldn’t meet the demands of the domestic market;

. Outdated infrastructure, limiting innovation capacity.

The solution

Faced with these challenges, Agil Telecom trusted Ascenty’s expertise as a leader in colocation and connectivity in Latin America and decided to invest in advanced solutions essential to its growth.

The migration process was preceded by analysis and personalized negotiation, aiming for the best cost-benefit and total alignment with their needs. As such, we implemented 3 distinct and complementary solutions:

IP Link

Robust, high-performance connectivity ensuring speed and stability for all operations.

Colocation

Secure and scalable infrastructure with 24/7 access and monitoring in a world-class Data Center.

Cross Connection

Efficient and flexible interconnection, facilitating integration with other providers and enhancing operational agility.

The flexibility to expand the scope and direct contact with project executors ensured effective communication and agile support. Thus, Agil Telecom integrated strategically into the Ascenty ecosystem without needing to interrupt its services.

RESULTS

The partnership between Agil Telecom and Ascenty helped address the challenges that had been hindering the company’s growth. This is because the lack of service stability had impacted customer experience and satisfaction.

With the implementation of these solutions, the company improved its infrastructure, enabling it to deliver better service and innovate more quickly. All this translated into positive numbers:

With plans to strengthen this partnership further, Agil Telecom aims to explore new opportunities and implement additional technologies Ascenty is developing, constantly seeking continuous evolution and mutual success.

This experience reaffirms the importance of choosing reliable and innovative partners to support the growth and modernization of business operations.

With the right infrastructure, companies can not only overcome critical challenges, but also open doors to new opportunities for growth and innovation.

Join Ascenty and turn challenges into opportunities for success.